About Us
We set off with the mission and motivation to redesign the housewares in an aesthetic way, combined with our perfectionist and innovator viewpoint.
With years of experience and knowledge acquired abroad, our designs reflect a mixture of Orient and Occident cultures.
Our main objective is to convert your home into your special area of delight. We aim to offer a new point of view combining authentic and elegant home textile products designed by the architect MĂĽge Bilgen; along with unique handmade ceramics, porcelains, blown glassware accessories and many other original home decoration products.
We keep moving forward with the same enthusiasm and excitement since the first day in order to offer you all newness and innovations related to home decoration.
We wish you a pleasant shopping experience!


Delivery Info
RETURNS
How do I return an item?
If you wish to return an item, please contact us within 7 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and approve it if it complies with our Policy.
For the return instructions please see our Returns Policy. All returns must be in original condition with packaging intact.
Will shipping be covered for my returns?
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
CONTACT AND PAYMENT
How can I contact Creative Home?
You can simply email us at support@creativehome-designs.com or click here.
What payment methods do you accept?
We accept all major credit/debit cards (VISA, Mastercard, AMEX) , PayPal payments and Bank Transfers.
SHIPPING AND CUSTOMS
When will my order be processed?
All orders are handled and shipped out from our warehouse around the world. Please allow extra time for your order to be processed during holidays and sale seasons.
We processes orders between Monday and Friday. Orders will be processed within 24-72 business hours from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 24-72 business hours (may vary on high demanded products) to process your orders. After that, it will take 2 - 7 business days for Worldwide delivery (depending on location).
Some items were missing?
To continue offering the fastest shipping methods for free, we may send some of your items separately if you've ordered multiple products. So don't worry if didn't receive all the products at once, they're on their way!
Will I be charged with customs and taxes?
Although very rare and depending on the country shipped, import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How can I track my order?
As soon as we process your order, you will automatically receive a tracking code via email or sms (please verify your spam/junk mail). It will include all the instructions you need and a web link so you can always check the status of your package.
DELIVERY 24/7
Do you guarantee delivery?
We guarantee that your order will be shipped to the address you provided on time 100% or we return your payment.
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